News for 'customer experience'

IT cos' revenues to grow up to 9% in FY22: Icra

IT cos' revenues to grow up to 9% in FY22: Icra

Rediff.com14 Jan 2021

Demand for digital technologies and resumption of normal economic activities will drive sales for IT companies, and the sector will post a revenue growth of up to 9 per cent in 2021-22, a report said on Thursday. Rating agency Icra gave a "stable" outlook for the sector, whose size is pegged at over $180 billion by industry lobby Nasscom, including the business process outsourcing business. The IT services sector's revenues will rise between 7-9 per cent in rupee terms and between 5-8 per cent in dollar terms in 2021-22, it estimated.

MasterChef Australia Changed Indian Food

MasterChef Australia Changed Indian Food

Rediff.com20 Oct 2023

Food in India has fled the confines of the kitchen and become a national adventure... Food shows, now even on news channels, have transformed restaurateurs from humble khansamas to courted celebrities.

'Govt equity in Vodafone Idea hinges on stock recovery'

'Govt equity in Vodafone Idea hinges on stock recovery'

Rediff.com31 Oct 2022

The conversion of interest into equity stake for the government in Vodafone Idea (Vi) will be decided after the telecommunications (telecom) company's stock price stabilises above Rs 10, India's largest mobile tower installation company Indus Towers has said in its second-quarter report. The board of Vi had, in January, approved the conversion of Rs 16,130 crore worth of interest on adjusted gross revenue dues into equity for the government. This will give the government around 33 per cent stake in Vi.

HDFC Bank: Recouping lost credit card share to be 'gradual'

HDFC Bank: Recouping lost credit card share to be 'gradual'

Rediff.com15 Mar 2022

While HDFC Bank has vowed to recoup its lost market share in the credit card segment in three to four quarters by aggressively sourcing new cards, brokerages believe it is a little hard to come by, given how competitive the landscape has become, with other players in the market becoming equally aggressive to gain market share. Kotak Institutional Equities in its report on Monday said, "We would like to believe that the recovery in market share is likely to be gradual, if any. "All the key players, including Axis Bank, are now willing to expand their credit card portfolios as they have tested quite well against Covid-19."

RBI allows offline digital payments

RBI allows offline digital payments

Rediff.com3 Jan 2022

To push digital transactions in rural and semi-urban areas, the Reserve Bank of India (RBI) on Monday issued a framework allowing offline payments up to Rs 200 per transaction, subject to an overall limit of Rs 2,000. An offline digital payment means a transaction that does not require internet or telecom connectivity. Under the offline mode, payments can be carried out face-to-face (proximity mode) using any channel or instrument like cards, wallets, and mobile devices.

From Rs 3 cr to 20 cr: RustOrange's success story

From Rs 3 cr to 20 cr: RustOrange's success story

Rediff.com13 Dec 2021

RustOrange co-founders Samik Sarkar, Shashank Agnihotri and Kuvalaya Singh share their story and learnings.

BSE, too, is searching for a CEO

BSE, too, is searching for a CEO

Rediff.com29 Mar 2022

The country's oldest stock exchange BSE has also embarked on a search for a chief executive and managing director as the incumbent Ashish Kumar Chauhan's term has ended. The move comes at a time when its bigger rival NSE, which controls a large part of trade volumes in the country, has also initiated a similar process for its chief. Interestingly, some reports mention that Chauhan is in the race to take over the corner office at NSE.

First look: Crew uniform of Jhunjhunwala's Akasa Air

First look: Crew uniform of Jhunjhunwala's Akasa Air

Rediff.com4 Jul 2022

Ace stock market investor Rakesh Jhunjhunwala-promoted starup carrier Akasa Air on Monday unveiled the first look of its crew uniform as it gets ready for take-off likely by this month-end. Akasa Air, which received the delivery of its first Boeing 737 max aircraft in India on June 21, also plans to conduct proving flights this week, following which it will get the Air Operator Permit for launching commercial operations. The uniform fit focuses on providing the best possible stretch to ensure their comfort over their busy flight schedules, the company said in a statement.

Soon, Ola cabs will drive to your doorstep with micro-ATMs

Soon, Ola cabs will drive to your doorstep with micro-ATMs

Rediff.com6 Dec 2016

Yes Bank and Ola launched a mobile ATM service where customers of any bank can withdraw up to Rs 2,000 per card from PoS terminals

'India is Amazon's second-largest technology hub'

'India is Amazon's second-largest technology hub'

Rediff.com16 Sep 2021

India is the second-largest technology hub for Amazon globally and its teams are powering innovations not only for customers in the country but globally as well, a top company executive said on Thursday. Speaking at Amazon India Career Day, Amazon global senior vice president and country head India Amit Agarwal said the e-commerce company employs over one lakh professionals in India across diverse areas from engineering, supply chain, content creation, marketing, video and others. "India is also the second-largest technology hub for Amazon globally, with some of the most talented software developers, product managers, machine learning scientists, and research scientists as part of the team," he said.

Flipkart files application to become public, raises $700 mn

Flipkart files application to become public, raises $700 mn

Rediff.com20 Dec 2014

Flipkart is in expansion mode, needs to infuse funds in the firm.

Aishwarya, Deepika, Sonam's ICONIC Cannes Moments

Aishwarya, Deepika, Sonam's ICONIC Cannes Moments

Rediff.com16 May 2023

As the 76th Cannes Film Festival commences on May 16, we jog down memory lane and look at some of Bollywood's best fashionable moments at Cannes till date!

How These Sisters Made Puja Flowers A Business

How These Sisters Made Puja Flowers A Business

Rediff.com17 Mar 2023

'Today, we have 150,000 orders a month. And a monthly sale of Rs 1 crore.'

How Gen Z Is Changing Investing Game

How Gen Z Is Changing Investing Game

Rediff.com21 Feb 2022

'Younger investors start their journey with very little capital so they are risking less while they have a lot of time to experiment and learn early on.'

'India is one of Starbucks' top 5 fastest-growing markets'

'India is one of Starbucks' top 5 fastest-growing markets'

Rediff.com22 Dec 2021

'We were taking the Starbucks experience from the store to the home.'

An ode to my friend, Indigo

An ode to my friend, Indigo

Rediff.com10 May 2018

Indigo (April 30, 1999 - April 30, 2018) was much more than a restaurant, says its regular patron, Neeta Kolhatkar.

'Brilliant businesses were not built on money, but on great ideas'

'Brilliant businesses were not built on money, but on great ideas'

Rediff.com6 Feb 2023

'People will say a lot of things -- ignore the noise.'

BigBasket co-founder Abhinay Choudhari launches tech-led laundry service

BigBasket co-founder Abhinay Choudhari launches tech-led laundry service

Rediff.com5 Sep 2022

Tucked away at a lane in Arehalli Guddadahalli, a small village in Bengaluru Rural district is a nondescript factory of LaundryMate, one of India's first organised technology-led online laundry services firms. The company has built the country's largest laundry facility, which is spread across 53,000 square feet - the size of a football field. Inside the hangar-like building, one can hear the whooshing and humming sound of big hi-tech washing machines being operated by the newly-recruited staff of LaundryMate.

Zwigato Review: Kapil Sharma's Wow Performance!

Zwigato Review: Kapil Sharma's Wow Performance!

Rediff.com17 Mar 2023

A far cry from his playing-to-the-gallery comedian, Kapil Sharma emerges as a heartfelt picture of aspiration and annoyance, feels Sukanya Verma.

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Rediff.com11 Aug 2021

Hinduja Group's business process management entity, Hinduja Global Solutions Limited (HGS) said on Wednesday that it has entered into definitive agreements to divest its Healthcare Services business to funds affiliated with Baring Private Equity Asia (BPEA), at an enterprise value of $1.2 bilion. The deal is subject to closing adjustments, and is expected to complete within 90 days, subject to shareholder and other regulatory approvals. "The cash that will come in as a result of this transaction will be deployed to growing the business as well as looking at buying some capabilities...where capabilities are important for being able to do a good job of customer experience transformation.

Lesson for Go First from Jet Airways' insolvency: Restart quickly

Lesson for Go First from Jet Airways' insolvency: Restart quickly

Rediff.com24 May 2023

Both Jet Airways and Go First have met with a similar fate of landing up in insolvency, albeit for different reasons. Whether Go First will be able to avoid the sharp erosion in value like in the case of Jet, experts say, will depend on how quickly it is able to restart operations and retain its slots at airports. Go First, owned by the Wadia group, filed for voluntary corporate insolvency resolution on May 2 due to inadequate capacity utilisation that led to a cash crunch.

SVB fallout: Indian start-ups staring at uncertain future

SVB fallout: Indian start-ups staring at uncertain future

Rediff.com21 Mar 2023

Indian start-ups breathed a sigh of relief after the UK government facilitated the acquisition of the now-defunct Silicon Valley Bank's (SVB's) British arm by HSBC. In a bid to allay fears, the US Federal Deposit Insurance Corporation (FIDC) announced recently that it had transferred all deposits of start-up-focused SVB to a newly created bridge bank and all depositors would have access to their money. President Joe Biden also sought to reassure jittery depositors that they can have confidence that the US banking system is "safe".

How technology is changing fashion

How technology is changing fashion

Rediff.com11 Mar 2021

From omnichannel to AI and 3D technology, the fashion industry is in the middle of a digital revolution.

Do FTAs boost manufacturing, exports? Not always

Do FTAs boost manufacturing, exports? Not always

Rediff.com20 Nov 2022

Countries negotiating free trade agreements (FTAs) need to keep in mind eight "myths" which surround these pacts, like they lead to accelerated increase in exports and promote domestic manufacturing, according to a report by think-tank GTRI. The report by Global Trade Research Initiative (GTRI) claims to dispel these 'myths', including that FTAs weaken the WTO (World Trade Organisation), countries are rushing to do FTAs, and these pacts promote investment and lower prices. It is "erroneously" believed that most world trade happens through the FTA route, but in reality, it is less than 20 per cent, said the report titled 'FTAs: Fabulous, Futile, or Flawed?'.

Audi's 3 mantras to set it apart from the competition

Audi's 3 mantras to set it apart from the competition

Rediff.com8 Feb 2022

Audi's strategy seems to point to pushing technology to directly connect with consumers using digital platforms and marketing to synchromesh into one seamless experience, says Pavan Lall.

Emirates airline makes Wi-Fi available on 106 of its aircraft

Emirates airline makes Wi-Fi available on 106 of its aircraft

Rediff.com31 Mar 2015

In 2014, about 650,000 customers used Emirates' Wi-Fi service on board.

E-commerce majors tighten purse strings, reduce incentives

E-commerce majors tighten purse strings, reduce incentives

Rediff.com7 Jun 2016

Flipkart, Amazon & Paytm have raised commissions from sellers.

Snapchat touches 100 mn user mark in India

Snapchat touches 100 mn user mark in India

Rediff.com27 Oct 2021

Photo-messaging app Snapchat on Wednesday said its monthly user base has reached 100 million in the country, and the company will continue to anchor its efforts towards growing and providing more resources to its community of Indian creators. Snap Inc, the parent company of Snapchat, virtually hosted the second edition of 'Snap in India'. At the event, Snap co-founder and CEO Evan Spiegel announced the milestone of reaching 100 million Snapchatters monthly in India.

'Indian customer is the most discerning'

'Indian customer is the most discerning'

Rediff.com11 May 2009

Giorgio Armani SpA, the Italian fashion company which designs fashion accessories, apparel, cosmetics, fragrances, home interiors, eyewear and watches, among other things, opened its store in India in the middle of a slowdown. The company's deputy managing director John Hooks who has considerable experience in luxury retail in Asia was in India some time ago and spoke to Business Standard's Anoothi Vishal on Armani's India plans.

The Floating Lanterns Of Hiroshima

The Floating Lanterns Of Hiroshima

Rediff.com20 Aug 2022

The Hiroshima event is not just about the 10,000-odd lanterns that float down a river. It is about remembrance. It is about dignity. It is about respect. It is about love, observes Sandeep Goyal.

Consumer loans disbursement back to pre-Covid level: HDFC Bank

Consumer loans disbursement back to pre-Covid level: HDFC Bank

Rediff.com17 Jun 2020

Changes in lifestyle due to aspects like lockdowns and work from home has created additional demand for items such as television sets, laptops, Wi-Fi routers and even vacuum cleaners, which the bank is funding at present.

HDFC Bank readies plan to tackle frequent outages

HDFC Bank readies plan to tackle frequent outages

Rediff.com20 Apr 2021

The bank has decided to embark on a 'Technology Transformation agenda' to provide its customers smoother, faster, and better banking experience.

6 Indian public sector banks will cease to exist from Wed

6 Indian public sector banks will cease to exist from Wed

Rediff.com31 Mar 2020

As per the mega consolidation plan, Oriental Bank of Commerce and United Bank of India will merge into Punjab National Bank (PNB); Syndicate Bank into Canara Bank; Andhra Bank and Corporation Bank into Union Bank of India; and Allahabad Bank into Indian Bank. Following this merger, PNB will become second largest after the SBI, Canara Bank fourth, Union Bank of India fifth and Indian Bank seventh biggest public sector lender.

Edtech sector in crisis as Covid curbs ease; hybrid model offers hope

Edtech sector in crisis as Covid curbs ease; hybrid model offers hope

Rediff.com10 Jun 2022

The reopening of schools and colleges has sparked a crisis in the edtech sector with falling valuations, slowing funding rounds and faltering investor sentiment. In a totally altered, post-pandemic landscape where students are back at school and colleges, companies are scrambling to revert to bricks-and-mortar tuition centres and adopting a hybrid model of offline and online education. Demand for online tuition has fallen, affecting the revenue of edtech companies in recent months. After two years of booming revenues, some experts say the sector is looking at a possible meltdown.

Subscribers leave Disney+ Hotstar; paid user base falls 6% in Dec quarter

Subscribers leave Disney+ Hotstar; paid user base falls 6% in Dec quarter

Rediff.com10 Feb 2023

Disney+ Hotstar reported its biggest decline in paid subscribers to date - a fall of 3.8 million subscribers, or 6 per cent of its total - in the October-December period. The drop in numbers came after two warnings by the company that Hotstar's paid subscriber base would shrink as it didn't have streaming rights for the Indian Premier League (IPL) for the 2023-27 media cycle. The IPL would start on April 1 this year and continue till May 28.

Get set go! Micromax wants to take the game higher with 'YU'

Get set go! Micromax wants to take the game higher with 'YU'

Rediff.com19 Nov 2014

YU will be run as a separate business, not as an extension, says Rahul Sharma.

India eyes rare feat as ISRO gears up for 3rd lunar mission

India eyes rare feat as ISRO gears up for 3rd lunar mission

Rediff.com12 Jul 2023

Four years after it broke many hearts, Indian Space Research Organisation's Chandrayaan is all set to soar towards the moon in its third expedition on Friday in an attempt to put the country in an elite club of nations that accomplished lunar missions with a soft landing.

Why Tirupur Missed The World Cup Bus

Why Tirupur Missed The World Cup Bus

Rediff.com3 Jan 2023

'A change we have seen after the Russia-Ukraine war is the energy crisis in Europe.' 'Earlier, in Europe, people used to change their clothes after 5 washes, now they are using it till 15-20 washes.' 'They used to change their entire wardrobe after 2 months or so, but because of the economic conditions, it has changed.' 'It has affected exports as 40% of our exports is to Europe, 30% to the US and 10% to the UK.' 'The war has to end for better days to come.'

5 HOTTEST Tech Jobs

5 HOTTEST Tech Jobs

Rediff.com2 Jul 2021

Switching to these roles may help you advance in your career, says Saran Balasundaram, founder and CEO, HanDigital, a talent consulting firm.

Get ready to meet Vistara's RADA at Delhi's T3

Get ready to meet Vistara's RADA at Delhi's T3

Rediff.com12 Jun 2018

The Tata-SIA airline Vistara is gearing up to station an indigenously developed robot, RADA, at its signature lounge at Delhi airport's Terminal 3. Powered by AI, the robot is programmed to scan boarding passes, provide information on the terminal, departure gates, real-time flight status and weather conditions of destination city etc. And RADA can also entertain people by playing games and multimedia content, says Sangeeta Tanwar.